bdbije Privacy Policy — How We Protect Your Data

This Privacy Policy ("Policy") applies to all personal data processed by bdbije in connection with the operation of the bdbije platform accessible at bdbije.net, including all associated mobile-optimised interfaces, customer support channels, and marketing communications directed at registered or prospective users ("you", "your", "the User").

In this Policy, "personal data" means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, national ID number, location data, online identifier, or to one or more factors specific to the physical, economic, or social identity of that person.

By registering an account on bdbije and using the platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not register an account or continue using the bdbije platform.

bdbije is committed to handling your personal data in accordance with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, adapted and applied to the context of operating a platform serving users in Bangladesh. We review and update this Policy regularly to ensure it accurately reflects our current data practices.

bdbije collects personal data across several categories depending on how you interact with the platform. The table below provides a structured overview of the categories of personal data we collect and the specific data types within each category.

bdbije collects personal data through the following primary channels:

• Direct collection: Information you provide voluntarily when registering an account, completing identity verification, submitting a withdrawal request, contacting customer support, or responding to a survey or promotion.
• Automated collection: Technical and usage data collected automatically through server logs, cookies, pixel tags, and similar tracking technologies as you navigate and interact with the bdbije platform. See Section 7 (Cookies & Tracking) for full details.
• Third-party verification services: Identity and age verification data obtained from third-party Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance service providers to whom you submit documentation.
• Payment processors: Transaction confirmation data and payment method reference information shared by bKash, Nagad, Rocket, Upay, and partner banks upon successful completion of a deposit or withdrawal instruction.
• Fraud detection services: Risk signals and device fingerprinting data obtained from third-party fraud detection and cybersecurity service providers used to protect the integrity of the platform.
• Customer communications: Any personal data contained in emails, support chat messages, or other correspondence you initiate with bdbije.

bdbije does not purchase personal data lists from third-party data brokers or marketing agencies. All personal data held by bdbije is collected directly through one of the channels described above.

bdbije uses your personal data only for legitimate, clearly defined purposes. The following table maps each use purpose to the relevant data categories involved:

bdbije does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without providing you with an opportunity for human review. Automated risk-scoring systems used for fraud detection may flag accounts for review, but final account-level decisions (such as suspension or balance withholding) are always reviewed by a qualified bdbije compliance team member.

bdbije processes your personal data only where a valid legal basis exists for doing so. The legal bases applicable to bdbije's processing activities are as follows:

• Contractual necessity: Processing that is necessary to perform the contract between you and bdbije — including account creation, bet settlement, payment processing, and dispute resolution — is carried out on the basis of contractual necessity. Without this processing, bdbije could not provide you with the services you have requested.
• Legal obligation: Processing required to comply with applicable legal obligations — including KYC identity verification, AML transaction monitoring, age verification, and record-keeping obligations — is carried out on the basis of legal obligation.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection, internal analytics, and the improvement of platform features is carried out on the basis of bdbije's legitimate interests in operating a secure and commercially sustainable platform, provided those interests are not overridden by your privacy rights and interests.
• Consent: Processing for the purpose of sending you promotional and marketing communications — including bonus offers, VIP tier notifications, and seasonal promotions — is carried out only with your explicit prior consent. You may withdraw your consent at any time by contacting [email protected] or adjusting your communication preferences within your account settings.

bdbije does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Personal data is shared with third parties only in the limited circumstances described below:

• KYC / AML verification providers: Identity and verification document data is shared with contracted third-party Know Your Customer and Anti-Money Laundering compliance service providers solely for the purpose of verifying your identity and age. These providers are contractually bound to process your data only for this specific purpose and to maintain appropriate security standards.
• Payment processors: Financial transaction data is shared with bKash, Nagad, Rocket, Upay, and partner banking institutions as necessary to process your deposit and withdrawal instructions. Each payment partner operates under its own regulated privacy and data security framework.
• Game content providers: Limited gameplay session data is shared with third-party game providers — including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi — as technically required to deliver their games on the bdbije platform. These providers do not receive your identity or financial data.
• Fraud and security services: Technical and device data may be processed by contracted fraud detection and cybersecurity service providers to protect the platform and its users from malicious activity.
• Analytics providers: Anonymised or pseudonymised usage and technical data may be shared with contracted analytics service providers for the purpose of improving platform performance and user experience. These providers receive no data that could directly identify you as an individual.
• Legal and regulatory authorities: bdbije will disclose personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where required to do so by applicable law, court order, or enforceable regulatory instruction. Where legally permissible, bdbije will notify you of such a disclosure request.

bdbije uses cookies and similar tracking technologies on the bdbije.net platform to ensure proper functionality, maintain session security, analyse usage patterns, and deliver a personalised experience. The following categories of cookies are used:

• Strictly necessary cookies: These cookies are essential for the platform to function and cannot be switched off. They include session authentication cookies, security tokens, load-balancing cookies, and cookies that maintain your logged-in state. No personal data is transmitted to third parties via strictly necessary cookies.
• Performance and analytics cookies: These cookies collect anonymised information about how users interact with the bdbije platform — such as which pages are visited most frequently, how long sessions last, and which features generate the highest engagement. This data is used in aggregate form to improve platform performance and does not identify individual users.
• Functionality cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and last-used payment method reference — to provide a more convenient experience on return visits.
• Responsible gaming cookies: Where you have set deposit limits, session reminders, or cooling-off periods using bdbije's responsible gaming tools, functionality cookies are used to enforce those limits consistently across your sessions and devices.

bdbije does not use third-party advertising cookies, tracking pixels for retargeting purposes on external platforms, or social media tracking plugins on the bdbije.net domain.

You may manage or restrict cookie usage through your browser settings. Please be aware that disabling strictly necessary cookies will prevent you from logging in and using the platform. Disabling functionality cookies may result in loss of saved preferences between sessions. Disabling performance cookies will not affect your ability to use the platform.

bdbije retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply as a general framework:

Upon expiry of the applicable retention period, personal data is securely and permanently deleted or irreversibly anonymised so that it can no longer be associated with any individual. Data held for the purposes of AML compliance may be retained for extended periods where bdbije is subject to an active regulatory investigation or legal proceeding involving that data.

bdbije implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures in place include:

• SSL/TLS encryption: All data transmitted between your device and the bdbije platform is encrypted in transit using industry-standard SSL/TLS protocols. The bdbije.net domain operates exclusively over HTTPS.
• Password hashing: Account passwords are never stored in plain text. bdbije uses modern, salted cryptographic hashing algorithms to store password credentials. Even in the unlikely event of a data breach, stored password hashes cannot be reverse-engineered to reveal original passwords.
• Access controls: Access to personal data within bdbije's internal systems is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational need may access personal data, and all access events are logged for audit purposes.
• Two-factor authentication: bdbije strongly recommends enabling 2FA on your account to add an additional layer of protection to your login process. Two-factor authentication is available to all registered users.
• Fraud detection systems: bdbije employs real-time automated fraud detection and anomaly detection systems that flag unusual account activity for immediate review by the security team.
• Regular security reviews: bdbije conducts periodic internal security reviews and vulnerability assessments of the platform infrastructure to identify and remediate potential security weaknesses before they can be exploited.

While bdbije takes all reasonable measures to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own login credentials and for notifying bdbije immediately at [email protected] if you suspect any unauthorised access to your account.

bdbije respects your rights as a data subject. The following rights are available to all bdbije users in relation to their personal data. To exercise any of these rights, please submit a written request to [email protected] from the email address registered to your bdbije account, along with sufficient information to verify your identity.

• Right of access: You have the right to request a copy of all personal data that bdbije holds about you. bdbije will respond to access requests within 30 calendar days of receipt and identity verification.
• Right to rectification: If any personal data bdbije holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Certain data fields (such as your registered name) may require documentary evidence before they can be amended.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other legal basis applies. This right is subject to overriding legal obligations, including AML record-keeping requirements, which may require bdbije to retain certain data for a defined period notwithstanding an erasure request.
• Right to restriction of processing: You may request that bdbije restricts its processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being considered.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where bdbije relies on legitimate interests as the legal basis. bdbije will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where bdbije processes your data on the basis of your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

bdbije will respond to all data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case bdbije will notify you of the extension and the reasons for it within the initial 30-day window.

All account registrations on bdbije are subject to mandatory age and identity verification. Any account found to belong to a person under the age of 18 will be immediately and permanently closed, all associated balances will be forfeited in full, and all personal data associated with that account will be deleted as promptly as applicable legal obligations permit.

If you have reason to believe that a person under the age of 18 has registered an account on bdbije or has accessed the platform, please contact us immediately at [email protected]. bdbije takes reports of underage access extremely seriously and will investigate all such reports as a matter of urgent priority.

Parents and guardians are strongly encouraged to make use of parental control software and internet filtering tools to prevent minors from accessing online gambling platforms. bdbije supports and endorses the use of such tools as part of its commitment to responsible gaming.

bdbije reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the features and services offered on the platform. All amendments will be published on this page with an updated "Last Updated" date prominently displayed at the top of the policy and in the hero section of this page.

Where an amendment is material — meaning it significantly changes how we collect, use, or share your personal data — bdbije will provide at least 14 calendar days' advance notice by in-platform notification or email to your registered address before the amendment takes effect. Non-material amendments, including clarifications of existing provisions and typographical corrections, may take effect immediately upon publication.

Your continued use of the bdbije platform after the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of, and agreement to, the revised terms. If you do not accept any material change to this Policy, you must cease using the platform and may request account closure in accordance with bdbije's Terms & Conditions.

bdbije recommends that you review this Privacy Policy periodically to stay informed of any changes. The most current version of this Policy is always accessible at bdbije.net/privacy-policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or bdbije's personal data processing practices, or if you wish to exercise any of your data rights as described in Section 10, please contact bdbije's data protection team using the details below. All privacy-related correspondence must be submitted in writing.

• Email (plain text — not a link): [email protected]
• Subject line: "Privacy Enquiry" or "Data Rights Request"
• WhatsApp (plain text — not a link): +880 1700-000000
• Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)

bdbije will acknowledge receipt of all privacy-related communications within 48 hours and will provide a substantive response within 30 calendar days. Where an enquiry is complex or requires extensive investigation, bdbije will communicate an expected resolution timeline within the initial acknowledgment.

This Privacy Policy is written in the English language, which is the sole authoritative version. In the event of any inconsistency or ambiguity arising in any translated or interpreted version of this Policy, the English language version shall prevail in all respects.